Shipping: Please allow 3-5 business day for this item to ship (unless you specify otherwise during checkout). Please allow 2-3 additional business day when ordering a personalized (monogram or embroidery) blanket. NOTE: UPS & FedEx do not ship to PO BOX addresses. International orders ship via USPS. Returns:We want you to be happy (and warm and toasty and dreamy), so if something's wrong, we'll do our best to make it right. Standard in-stock blankets can be returned or exchanged within 30 days as long as it is unused and unwashed. Custom orders (including custom size, embroidered or printed blankets) cannot be returned or exchanged. See Returns page for full details.