Warranty
Luster Loft Blankets - Lifetime Warranty Claims:
We want you to be 100% satisfied with the quality of our workmanship and materials – for LIFE. If you believe your Luster LoftTM blanket has a manufacturer's defect, please email: returns@americanblanketcompany.com.
- Provide your order number in the subject line.
- Include email address, name, billing address, and a brief explanation.
- Include photographs of the defect area in question, and of the product label.
To qualify, product must be purchased from www.americanblanketcompany.com. Once the QA issue and proof of purchase is validated, we will send a Return Authorization Code that must be included with the return of the blanket. Our QA team will review and if deemed defective, we will replace your blanket with the same item (or similar, if product is no longer available). With an approved claim, replacement blankets will be shipped back to you at our expense.
In order to qualify for a warranty claim, blankets must be laundered using the provided care instructions. Damage to blankets from improper care or use will be considered damaged and not covered under the Lifetime Warranty on workmanship and materials.
Peaceful Touch Blankets - Lifetime Warranty Claims:
We want you to be 100% satisfied with the quality of our workmanship and materials – for LIFE. If you believe your Peaceful TouchTM blanket has a manufacturer's defect, please email: returns@americanblanketcompany.com.
- Provide your order number in the subject line.
- Include email address, name, billing address, and a brief explanation.
- Include photographs of the defect area in question, and of the product label.
To qualify, product must be purchased from www.americanblanketcompany.com. Once the QA issue and proof of purchase is validated, we will send a Return Authorization Code that must be included with the return of the blanket. Our QA team will review and if deemed defective, we will replace your blanket with the same item (or similar, if product is no longer available). With an approved claim, replacement blankets will be shipped back to you at our expense.
In order to qualify for a warranty claim, blankets must be laundered using the provided care instructions. Damage to blankets from improper care or use will be considered damaged and not covered under the Lifetime Warranty on workmanship and materials.
100% Cotton Blankets - Lifetime Warranty Claims:
We want you to be 100% satisfied with the quality of our workmanship and materials – for LIFE. If you believe your 100% cotton blanket has a manufacturer's defect, please email: returns@americanblanketcompany.com.
- Provide your order number in the subject line.
- Include email address, name, billing address, and a brief explanation.
- Include photographs of the defect area in question, and of the product label.
To qualify, product must be purchased from www.americanblanketcompany.com. Once the QA issue and proof of purchase is validated, we will send a Return Authorization Code that must be included with the return of the blanket. Our QA team will review and if deemed defective, we will replace your blanket with the same item (or similar, if product is no longer available). With an approved claim, replacement blankets will be shipped back to you at our expense.
In order to qualify for a warranty claim, blankets must be laundered using the provided care instructions. Damage to blankets from improper care or use will be considered damaged and not covered under the Lifetime Warranty on workmanship and materials.
100% Cotton Towels - Lifetime Warranty Claims:
We want you to be 100% satisfied with the quality of our workmanship and materials – for LIFE. If you believe your 100% cotton towel has a manufacturer's defect, please email: returns@americanblanketcompany.com.
- Provide your order number in the subject line.
- Include email address, name, billing address, and a brief explanation.
- Include photographs of the defect area in question, and of the product label.
To qualify, product must be purchased from www.americanblanketcompany.com. Once the QA issue and proof of purchase is validated, we will send a Return Authorization Code that must be included with the return of the towel(s). Our QA team will review and if deemed defective, we will replace your towel(s) with the same item (or similar, if product is no longer available). With an approved claim, replacement towels will be shipped back to you at our expense.
In order to qualify for a warranty claim, towels must be laundered using the provided care instructions. Damage to towels from improper care or use will be considered damaged and not covered under the Lifetime Warranty on workmanship and materials.
Comforters - Lifetime Warranty Claims:
We want you to be 100% satisfied with the quality of our workmanship and materials – for LIFE. If you believe your down comforter has a manufacturer's defect, please email: returns@americanblanketcompany.com.
- Provide your order number in the subject line.
- Include email address, name, billing address, and a brief explanation.
- Include photographs of the defect area in question, and of the product label.
To qualify, product must be purchased from www.americanblanketcompany.com. Once the QA issue and proof of purchase is validated, we will send a Return Authorization Code that must be included with the return of the down comforter. Our QA team will review and if deemed defective, we will replace your down comforter with the same item (or similar, if product is no longer available). With an approved claim, replacement blankets will be shipped back to you at our expense.
In order to qualify for a warranty claim, comforters must be laundered using the provided care instructions. Damage to comforters from improper care or use will be considered damaged and not covered under the Lifetime Warranty on workmanship and materials.