How do I return an item?
If you are not 100% satisfied with one of our standard size products, you may return it within 60 days of purchase for a full refund. After 60 days, we will exchange the product for one of equal value. Any products with a manufacturer's defect will be fully refunded or exchanged at any time as they qualify under our Lifetime Guarantee Policy. For custom size, sublimation or embroidered blankets, all sales are final unless there is a defect in the material or craftsmanship.
We require proof of purchase to honor a refund or exchange via an order number and/or email address. Additionally, if your request involves a product with defects, please email an image for photo verification.